Privacy Policy

Last updated: 20 May 2026

This Privacy Policy explains how Property Bookmarks collects, uses and protects personal information when you use the Property Bookmarks website, Property Bookmarks Mail, and related property-search features.
Property Bookmarks is designed to help you save, receive, organise, review and keep track of property-search information in one private place.

1. Who we are

Property Bookmarks is operated by Ah Ha Software Limited.
Website:
https://propertybookmarks.com

Contact email:
info@propertybookmarks.net

Property Bookmarks is an early-stage service and may develop over time. If the way we use personal information changes significantly, this Privacy Policy will be updated.

2. What Property Bookmarks does

Property Bookmarks helps users manage their property search.
The service will provide you with a dedicated Property Bookmarks email address:
username@propertybookmarks.com
You can use this address when signing up for property alerts from property portals, estate agents, developers and other property-related websites.
Emails sent to your Property Bookmarks address may be received, stored, displayed and processed inside your Property Bookmarks account. Where possible, Property Bookmarks may identify property links and extract useful property-search information from those emails.
This may include:

  • property-alert emails;
  • property links;
  • property titles;
  • descriptions;
  • prices;
  • locations;
  • status information;
  • main image URLs;
  • estate agent, developer or portal names;
  • links back to original listings;
  • your notes, groups, viewing records and contact records.

Property Bookmarks is a private organisation tool. It is not a public property portal, estate agency, letting agency, surveyor, mortgage adviser, solicitor or financial adviser.

3. Information we collect

We may collect and process the following information.

Account information

When you create an account, we may collect information such as:

  • your username;
  • your email address;
  • your Property Bookmarks email address;
  • your login details;
  • account settings;
  • registration and login records.

Property-search information

When you use the service, we may store and process information connected with your property search, including:

  • incoming property-alert emails;
  • property links you save or receive;
  • property titles, descriptions, prices and locations;
  • property status or availability information where available;
  • main image URLs;
  • estate agent, developer or portal details;
  • groups, hidden items, archived items and saved properties;
  • notes you add;
  • viewing details you record;
  • contact records or reminders you choose to store.

Email information

Property Bookmarks Mail is for property-search messages only.
If you use your Property Bookmarks email address, we may process:

  • the sender;
  • the recipient;
  • the subject line;
  • the email body;
  • links contained in the email;
  • property information contained in the email;
  • technical email headers;
  • delivery and processing records.

You should not use Property Bookmarks Mail for private, financial, legal, medical, business or other sensitive communications.

Technical information

When you visit the website, the server may automatically record standard technical information, such as:

  • IP address;
  • browser type;
  • device type;
  • date and time of access;
  • pages requested;
  • referring page;
  • basic security and error logs.

This information is used to operate, protect and improve the service.

4. How we use your information

We use information to:

  • create and manage your account;
  • provide your Property Bookmarks email address;
  • receive and display property-search emails;
  • identify property links in emails;
  • extract property-search information where possible;
  • save and organise properties in your account;
  • allow you to add notes, groups, viewing records and contact records;
  • keep your property-search history available to you;
  • help prevent abuse, spam and unauthorised access;
  • maintain and improve the service;
  • respond to enquiries;
  • comply with legal obligations.

We do not use Property Bookmarks to publicly republish your private property-search account.

5. Property images and third-party content

Property Bookmarks may display property images, listing text or other information associated with property links or property-alert emails.
Where possible, Property Bookmarks may use image URLs or information supplied in the original email or listing source. Property images, listing text and other property media usually belong to the original estate agent, developer, portal, photographer, owner or other third party.
Property Bookmarks does not claim ownership of third-party property listings or third-party media.
If you believe that content displayed through Property Bookmarks infringes your rights or should not be displayed, please contact us at: info@propertybookmarks.net

6. Legal basis for using your information

Under UK data protection law, we need a lawful basis for using personal information.
Depending on the situation, we may rely on:

Contract

We process information where it is necessary to provide the Property Bookmarks service you have requested.
For example, we need to process incoming property-alert emails in order to display them in your account.

Legitimate interests

We may process information where we have a legitimate interest in operating, securing, improving and developing the service.
This includes preventing misuse, maintaining logs, fixing faults and improving property-link detection.

Legal obligation

We may process or retain information where required by law.

Consent

Where consent is required, we will ask for it. You may withdraw consent where applicable.

7. Cookies

Property Bookmarks does not use Google Analytics or advertising cookies.
Property Bookmarks does not use third-party tracking cookies.
The website may use essential cookies or session cookies to keep the service working, for example to keep you logged in and maintain your session.
These cookies are used for the operation of the website and are not used for advertising.
A suitable plain-English statement is:
No analytics. No advertising cookies. No third-party tracking.

8. Sharing your information

We do not sell your personal information.
We may share information only where necessary, such as:

  • with hosting or technical service providers who help operate the website;
  • with email or infrastructure providers needed to receive and process messages;
  • where required by law;
  • where necessary to protect the service, users or third parties;
  • if required in connection with legal claims, security incidents or abuse investigations.

External property websites, portals, estate agents and developers have their own privacy policies and terms. If you sign up to receive alerts from them using your Property Bookmarks email address, your relationship with them is governed by their own policies.

9. External links

Property Bookmarks contains links to external websites, including property portals, estate agents, developers and other property-related services.
We are not responsible for the privacy practices, cookies, content, accuracy or availability of external websites.
You should check the privacy policy of any external website you visit.

10. How long we keep information

We keep information for as long as reasonably necessary to provide the service, maintain your account, protect the system, comply with legal obligations and support legitimate operational needs.
Property-search information may be retained while your account remains active so that you can keep a useful record of your search.

Some items may be hidden or archived without being immediately deleted. This allows the service to preserve your search history and may allow hidden or archived properties to reappear or notify you if relevant details change.

If you close your account or ask for deletion, we will delete or anonymise personal information where reasonably possible, subject to technical backup periods, security needs and legal retention requirements.

11. Your notes and records

Property Bookmarks may allow you to add notes, groups, viewing records and contact records.
You are responsible for the information you choose to add.
You should avoid storing unnecessary sensitive personal information in Property Bookmarks. In particular, you should not use the service to store private financial, legal, medical or highly sensitive personal information.

12. Security

We take reasonable steps to protect personal information against unauthorised access, misuse, loss or alteration.
However, no website, email system or online service can be guaranteed to be completely secure.
You are responsible for keeping your login details safe. You should tell us promptly if you believe your account has been accessed without permission.

13. Property Bookmarks Mail is not general email

Property Bookmarks Mail is intended only for property-search messages.

It is not intended to be used as a general personal, business, legal, financial or medical email account.

You should not use your Property Bookmarks email address for sensitive communications, password recovery for important accounts, banking, contracts, legal matters, healthcare, private business, or anything unrelated to your property search.

14. Your rights

Depending on your location and the circumstances, you may have rights over your personal information, including the right to:

  • ask what personal information we hold about you;
  • ask for inaccurate information to be corrected;
  • ask for information to be deleted;
  • object to certain processing;
  • ask for processing to be restricted;
  • request a copy of your information;
  • complain to a data protection authority.

To exercise your rights, contact: info@propertybookmarks.com
We may need to verify your identity before responding.

15. Children

Property Bookmarks is not intended for children.
The service is intended for people managing property searches, property alerts, viewings and related communications.

16. Changes to this Privacy Policy

We may update this Privacy Policy as Property Bookmarks develops or as legal, technical or business requirements change.
The latest version will be published on this page.
If we make significant changes, we may take additional steps to bring them to your attention.

17. Contact

For questions about this Privacy Policy or how Property Bookmarks uses personal information, please contact:

Ah Ha Software Limited
Email: info@propertybookmarks.net
Website: https://propertybookmarks.com

Plain-English summary

Property Bookmarks helps you organise your property search.

It may receive and process property-alert emails sent to your Property Bookmarks email address. It may extract property links, prices, descriptions, images, agent details and other useful property-search information so that you can save, group, hide, archive, review and revisit properties.

Your Property Bookmarks account is private to you.

Property Bookmarks Mail is for property-search messages only. Do not use it for private, financial, legal, medical or business communications.

Property Bookmarks does not use Google Analytics, advertising cookies or third-party tracking cookies.

We do not sell your personal information.